The technology draws on data from MSK oncologists, medical journals, textbooks, and nearly 15 million pages of text to provide insights on treatment options. And CVS is providing members with access to physicians through their MinuteClinics in Ohio.ĮLEKTA CHOOSES IBM WATSON HEALTH TO ADD AI TO ITS ONCOLOGY SYSTEM: Elekta, the Swedish oncology systems vendor, is partnering with IBM Watson Health to add Watson for Oncology to its digital cancer care solutions. Watson for Oncology, which was developed by IBM in collaboration with Memorial Sloan Kettering Cancer Center (MSK) in New York, will be used as an AI-based clinical decision support solution. For instance, New York Presbyterian and Walgreens have linked Walgreen customers to NYP physicians via their website and at self-service kiosks in Duane Reade pharmacies throughout New York. The increasing pressure from consumers has already yielded several announcements and partnerships between healthcare providers and payers. But the growing demand for virtual healthcare services is putting increasing pressure on providers and payers to expand their delivery.
Although more than 70% of US consumers have shown interest in using telehealth for a range of care services, just 21% have received virtual care, according to Accenture. And its Care Router service - a yellow pages for finding physicians and booking appointments - was accessed by 45% of its members, up from 29% in 2016.Ģ018 may be the tipping point for the telehealth industry. Oscar's Concierge team was accessed by 46% of Oscar member, for example. In 2017, around two-thirds of Oscar's customers' interactions were virtual. These improvements can make the service more appealing to customers, creating a virtuous cycle, notes Oscar product and technology communications manager Liz Robau.īeyond telemedicine, Oscar members are accessing more virtual services overall. Data from the virtual visits is made available to the Concierge teams and providers, which helps them to make improvements to their services. The increase in telemedicine usage is a positive sign for the company as it works to expand its customer base and keep its members happy. Moreover, while telemedicine is Oscar's least used service, it outstrips the national average of 3%. The figure marks 32% year-over-year growth in usage for the healthcare company. Telemedicine refers to the use of telecommunications technologies as channels through which healthcare professionals can diagnose and treat patients. Write me at: HEALTH TELEMEDICINE CONSULTATIONS GREW 32% IN 2017: A quarter of Oscar Health's customers used its telemedicine consultation services in 2017, up from 17% in 2016, according to FierceHealthcare. Have feedback? We'd like to hear from you.
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